Back Office Portal

Contact Us.

For All User Login, Account, and Profile Questions
Back Office Systems Helpdesk
Helpdesk: Back Office Portal - Helpdesk
Email: support@oneacrefund.atlassian.net
For US Qualtiy of Life Expense / Benefit Questions
Ruth Wangui Njoroge
Global HR
Email: ruth.njoroge@oneacrefund.org
For Technical Questions About the Website
Submit a Ticket to One Acre Fund Back Office Helpdesk
Helpdesk: Back Office Portal - Helpdesk
Email: support@oneacrefund.atlassian.net
For Urgent System Wide Outages also CC Concepta Kamau - Senior Tech Product Manager
CC:concepta.kamau@oneacrefund.org
For Work Related Expense Questions for JL9+ Staff,
Clarisse Mubiligi
Email: clarisse.mubiligi@oneacrefund.org
Kenya - clarisse.mubiligi@oneacrefund.org, Rwanda - Raymond.hirwa@oneacrefund.org, Other countries - susan.njoki@oneacrefund.org
For Expense Reimbursements For JL 1-8 staff, Casual Expenses, or Vendor Payment Processing Questions
Contact the Global Payments Team
Email: globalpayments.questions@oneacrefund.org